Financial Aid Specialist
PHILADELPHIA TECHNICIAN TRAINING INSTITUTE•Philadelphia, PA
•$23 - $26
About The Position
The Financial Aid Specialist assists students through the financial aid application process and supports the administration, processing, and maintenance of financial aid records and awards. The role reviews financial aid files, helps assess eligibility, monitors enrollment and other changes that may affect aid, and supports disbursements and student account matters. It also provides guidance to students on eligibility, requirements, deadlines, and maintaining aid eligibility while coordinating with other departments and supporting compliance and reporting.
Requirements
- High school diploma or equivalent required.
- Previous financial aid, student services, education, or related administrative experience required.
- Strong attention to detail, organization, and follow-through.
- Excellent communication and customer service skills.
- Ability to handle confidential information professionally.
- Strong computer skills and ability to learn financial aid and student information systems.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Nice To Haves
- Associate or bachelor's degree preferred.
- Experience with Title IV federal student aid preferred.
Responsibilities
- Assist students with the FAFSA and financial aid application process.
- Review financial aid files for completeness, accuracy, and required documentation.
- Process and maintain federal Title IV financial aid records and awards.
- Assist with verification, eligibility reviews, SAP monitoring, and financial aid adjustments.
- Monitor enrollment changes and other circumstances that may affect financial aid eligibility.
- Assist with disbursements, student account issues, and Return of Title IV processes as applicable.
- Counsel students regarding financial aid eligibility, requirements, deadlines, and maintaining aid eligibility.
- Communicate with students regarding missing documents and outstanding financial aid requirements.
- Maintain accurate and confidential student records in accordance with FERPA and institutional policies.
- Work closely with Admissions, Student Services, and other departments to resolve student financial aid issues.
- Assist with audits, compliance reviews, and other financial aid reporting requirements.
- Stay informed of changes to federal, state, and institutional financial aid policies and procedures.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
