Financial Aid Specialist CL2

University of Maine System • Orono, ME

11d • Onsite

About The Position

This position provides administrative support for all aspects of scholarship awarding, including processing department awards, outside scholarship checks, schedule of collections, account reconciliation, awarding to student accounts, liaison with departments and scholarship providers, coordinating scholarship billing, and imaging financial aid records. It also coordinates scholarship account exchanges for need-based and merit scholarship programs, selects and awards restricted scholarship funds, processes housing and residency changes for students, participates in direct customer service activities, and trains and supervises student employees.

Requirements

• High school diploma or equivalent (G.E.D.) AND two years administrative support experience.
• Ability to develop specialized program knowledge across multiple areas.
• Comfortable in a fast-paced, highly computerized environment.
• Excellent verbal, written and interpersonal communication skills.
• Attention to detail, a high level of accuracy and the ability to prioritize multiple tasks.
• Understanding and the ability to deliver outstanding direct customer service for the office.
• High degree of experience with Microsoft Word and Microsoft Excel.

Nice To Haves

• Knowledge of PeopleSoft /MaineStreet, imaging systems, and Google Programs.

Responsibilities

• Provide administrative support for the scholarship team.
• Process department awards and checks from scholarship donors, post to student accounts.
• Work with the Assistant Director to reconcile the outside scholarship clearing account.
• Calculate on a daily basis all checks received and process a schedule of collections for daily deposit. Maintain spreadsheets for deposits and disbursements.
• Coordinate the scholarship billing with the billing team.
• Assist with updating information in ScholarshipUniverse, our scholarship management system.
• Liaison with multiple outside scholarship agencies, donors, and department staff.
• Coordinate the imaging of all Student Financial Services documents.
• Coordinate the scholarship account exchanges for need-based scholarships and merit scholarship programs.
• Select and award restricted scholarship funds and notify recipients.
• Process residency and housing changes for students; adjust budgets and awards as needed.
• Evaluate the impact of additional assistance for UMaine students. Adjust other financial aid in accordance with federal, state and University regulations and policy as appropriate.
• Participate in the direct customer service activities of the office, interpreting policy and responding to non-routine requests.
• Supervise and coordinate the work of student employees in the scholarship area including preparing and maintaining written procedures for a variety of tasks.

Benefits

• Tuition benefits (employee and dependent)
• Comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability
• Retirement plan options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED