Financial Aid Professional I

University of Arkansas System • Fayetteville, AR

8d • Onsite

About The Position

The Financial Aid Professional I works with the Verification Specialist and Verification Program Coordinator to process FAFSA applications that have been selected for the verification process. This position verifies the accuracy of financial aid applicant’s reported data and may communicate with students and/or parents to request additional required information.

This position is governed by state and federal laws and agency/institution policy.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• Formal education equivalent of a high school diploma.
• At least one year of experience in a specialized or related area applicable to work performed.
• Ability to effectively use interpersonal and communications skills including tact and diplomacy.
• Attention to detail, accuracy, and follow through skills.
• Ability to work effectively with supervision and as a part of a team.
• Ability to understand and follow oral and written directions.
• Ability to have sound judgment to identify and report problems to supervisors and contribute to resolving them.
• Ability to maintain the confidentiality of the variety of material that will be handled.
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Bachelor's degree from an accredited institution of higher education.
• Experience with the Microsoft Office suite.
• Experience working with federal financial aid.
• Experience using the university student information system and document review programs, such as Perceptive Content.
• Work experience in ERP systems like PeopleSoft or Workday Student.

Responsibilities

• Process FAFSA applications selected for verification.
• Verify the accuracy of financial aid applicant’s reported data.
• Communicate with students and/or parents to request additional required information.

Benefits

• University contributions to health insurance.
• University contributions to dental insurance.
• University contributions to life insurance.
• University contributions to disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED