Remote - Financial Aid Processor (Title IV & Verification)

Universal Technical Institute•Phoenix, AZ

1d•$23 - $24•Remote

About The Position

As a Remote Financial Aid Processor (Title IV & Verification), you'll be the backbone of our financial aid operations, ensuring students receive timely and accurate support. You will be instrumental in reviewing, verifying, and resolving critical student financial aid documents (ISIRs, C-codes, Conflicting Information) to ensure full compliance with Title IV regulations. Your detail-oriented approach directly impacts our students' ability to fund their education. Work Schedule: Fully remote role with preferred working hours of 8:00 AM–5:00 PM AZ Time on some days.

Requirements

Education: High School diploma or GED required. Some college coursework preferred.
Experience: 1 - 3 years of Financial Aid experience is required.
Experience: 1 - 2 years of experience in customer service or sales.
Exceptional detail-oriented and organizational skills.
Strong written and verbal communication skills.
Proficient in Microsoft Office and capable of multitasking in a fast-paced environment.

Responsibilities

Review and process student financial aid documents, including ISIRs, to identify and resolve issues like C-codes, rejections, and conflicting information.
Complete the verification process by meticulously reviewing documents to ensure data accuracy and compliance with Title IV requirements.
Evaluate professional judgment (PJ) documentation to ensure adequate support for students' special circumstances and prepare them for committee review.
Maintain timely and accurate processing of all verification, C-code, and conflicting information documents.
Assist with general financial aid and student experience tasks as needed to support campus operations.

Benefits

$23 - $24 per hour
Fully Remote role!
Weekends OFF
Paid Training
Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment