Financial Aid Processor

University of Mary Washington • Fredericksburg, VA

1d • Hybrid

About The Position

The Office of Financial Aid is seeking a team member who will bring precision, strong technical skills and a solid understanding of financial aid regulations and processes. The Financial Aid Processor is responsible for high-volume, detail-oriented financial aid processing and the execution of the Financial Aid Office’s mass communications. This role manages operational workflows such as verification, awarding, SAP processing, and regulatory reporting while ensuring the timely and compliant delivery of all automated and batch communications to students, including award notifications, SAP letters, exit counseling reminders, and loan disbursement notices. The position also oversees office purchasing and budget tracking. The role requires precision, strong technical competencies, and a deep understanding of financial aid regulations and institutional procedures.

Requirements

• Strong working knowledge of state and federal financial aid regulations, SAP requirements, and Title IV communication standards.
• Demonstrated proficiency with financial aid management student information systems (Banner, Workday, etc.).
• Excellent attention to detail, data accuracy, and quality control.
• Ability to manage multiple deadlines and cyclical peak periods.
• Strong writing skills for communication templates and regulatory messaging.
• Ability to work in a standard office environment with seasonal peak workloads.
• Ability to be flexible for occasional evening or weekend hours during major aid cycles.
• Previous years of experience in financial aid operations or related administrative/technical processing role.

Nice To Haves

• Bachelor’s degree.
• Previous years of direct financial aid processing experience.
• Experience managing large-scale or automated communication workflows (within SIS, CRM, or communication platforms).
• Experience with office purchasing, budget monitoring, or procurement systems.
• Bilingual or multilingual skills, particularly in Spanish.

Responsibilities

• High-volume, detail-oriented financial aid processing
• Execution of the Financial Aid Office’s mass communications
• Managing operational workflows such as verification, awarding, SAP processing, and regulatory reporting
• Ensuring the timely and compliant delivery of all automated and batch communications to students
• Overseeing office purchasing and budget tracking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees