Financial Aid Peer Counselor
University of Mary Washington•Fredericksburg, VA
•Onsite
About The Position
Responsibilities include receiving and answering basic financial aid-related questions for incoming customers via telephone, e-mail, and front desk reception; intelligently explaining to customers basic information about Federal Student Aid programs and processes; providing excellent customer service while maintaining confidentiality of students’ records appropriate to FERPA regulations; working closely with the Financial Aid Customer Service Team.
Requirements
- Federal Work Student Eligibility
- Current FAFSA
- Meet SAP requirements
- Friendly and patient demeanor
- Great organizational skills
- Must be current UMW student
Responsibilities
- Receiving and answering basic financial aid-related questions for incoming customers via telephone, e-mail, and front desk reception
- Intelligently explaining to customers basic information about Federal Student Aid programs and processes
- Providing excellent customer service while maintaining confidentiality of students’ records appropriate to FERPA regulations
- Working closely with the Financial Aid Customer Service Team
Benefits
- Criminal history background check
- Employment verification
- Current/previous supervisory employment reference checks
- Additional leave accruals based on military service (for Veterans)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
