Financial Aid Counselor

Loras College•Dubuque, IA

About The Position

As a member of Loras College’s Enrollment Management Division, the Financial Aid Counselor coordinates financial aid information and processing. The counselor maintains current knowledge of federal, state, and institutional aid programs and administers various forms of student financial aid, including award processing, disbursement, compliance monitoring, and reporting. The role works directly with students and families to understand and support their financial circumstances. The counselor supports the College’s Catholic identity, mission, and Church teachings. Reporting to the Director of Financial Planning, the counselor collaborates on Title IV compliance, audits, and state and federal reporting requirements, and works with multiple campus offices to serve students. The position also assists students and parents with financial aid applications and documentation, packages student awards in accordance with applicable regulations, and participates in student and community events and professional development activities.

Requirements

  • Strong interpersonal skills and professionalism.
  • Competence using a personal computer and Microsoft Office Suite.
  • Knowledge of databases and web-based tools, including student information systems (SIS) and customer relationship management (CRM) systems.

Nice To Haves

  • Bachelor’s degree preferred.
  • Previous office-setting experience, preferably in financial, business, or higher education settings.

Responsibilities

  • Carry out position functions in support of the College’s Catholic identity, mission, and Church teachings.
  • Collaborate in managing Title IV compliance, audits, and state and federal reporting requirements.
  • Work with admission, advancement, the business office, registrar, academic affairs, and student development to serve students.
  • Handle confidential information with integrity and ethical behavior.
  • Assist students and parents with completing financial aid applications and supporting documentation.
  • Package awards for incoming and returning students in accordance with institutional, state, and federal regulations, with accuracy and attention to detail.
  • Participate in and present at student orientation sessions, admission visit days, and community workshops.
  • Participate in state and federal meetings, activities, and workshops as necessary for professional development.
  • Perform related duties as assigned.
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