Financial Aid Counselor, Associate

Boise State University • Boise, ID

17h • Onsite

About The Position

The Financial Aid Counselor at Boise State University will work within a collaborative, supportive, team environment to administer various financial aid programs within regulatory requirements and counsel students, parents, faculty and staff to support access to various student aid programs. This is an entry-level professional role with limited or no prior experience, focused on learning and contributing to project or work teams. The incumbent will learn to use professional concepts to resolve problems of limited scope and complexity under close supervision, working on developmental assignments that require limited judgment and decision making, and focusing on self-development. Theoretical knowledge is gained through specific education and training.

Requirements

• Bachelor’s degree or relevant experience
• Decision making skills
• Attention to detail
• Ability to work independently or in a group
• Strong communication skills

Responsibilities

• Advise and counsel students and families on the financial aid process and special circumstances for individual applicants
• Advise on student loan consolidation and loan repayment options
• Process financial aid requests
• Participate in outreach activities
• Evaluate and review financial aid awards, process documents, respond to student requests
• Remain current in knowledge and understanding of regulations and technology changes
• Conduct financial aid counseling directly with students, parents, faculty and staff to understand their financial aid eligibility, navigate the various processes, and answer questions via a multi-line system, e-mail and in person.
• Understand and use technology systems including but not limited to: Common Origination and Disbursement, National Student Loan Data System, FAAccess to CPS online, EdConnect, Electronic Loan Management (ELM), PS Campus Solutions, Perceptive Content, etc.
• In collaboration with the Systems team, assist in testing of enterprise resource management systems setup, upgrades and modifications.
• Develop and present informational financial aid programs and community outreach events to local high school students, families and various other groups.
• Provide training, direction, feedback, and evaluations to direct reports (if assigned) and/or leading a project team in collaboration with supervisor.
• Perform other duties as assigned.

Benefits

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees