Financial Aid Coordinator

Dorsey College

1d • Hybrid

About The Position

The Financial Aid Coordinator is responsible for working with and supporting the campus Financial Aid teams to compliantly process all awards. This position has responsibilities specific to a functional area of the centralized financial aid teams, at the campus support center. Federal Student Aid, State, and VA regulations must be applied to the day-to-day processing, including adherence to the institution’s Policy and Procedures.

Requirements

• Must possess excellent customer service, communication, organizational and interpersonal skills.
• Must be a team player, possess a strong work ethic and be able to coordinate multiple tasks while meeting required deadlines.
• Must be capable of working independently.
• Proficient with basic office equipment, computers and computer applications including Microsoft Office Suite.
• Must possess strong time management skills and ability to work well under pressure.
• Able to multitask, prioritize, show extreme resourcefulness and problem-solving skills.
• High School diploma or equivalent is required.
• Minimum of one year of financial aid experience, including working knowledge in using a Financial Aid Management system for electronic processing.
• Demonstrated knowledge of financial aid regulations, and ability to make independent judgments and decisions.
• Must be student-focused individual with a passion for education.

Nice To Haves

• two-year or four-year college degree preferred.

Responsibilities

• Responsible for processing all financial aid programs awarded at the campus; ensure compliance with Federal Student Aid (FSA) regulations, State, and/or Veteran Education Benefits requirements.
• Work closely with all other functional team at the campus support center to consistently improve compliance and productivity.
• Work with institution’s third party agencies, FSA, and, VA online systems to process student funding.
• Work with campus Financial Aid teams to increase their productivity and minimize and eliminate back log of student awards not processed; this includes working at campus locations as needed.
• On a daily basis, review the quality of student awards and documentation to confirm eligibility.
• Provide regular feedback to campus Financial Aid leaders to assist them to improve compliant processing and reduce errors.
• Review and confirm eligibility in all institutional awards, utilizing institutional policies and procedures.
• Demonstrate integrity, ethical behavior in working with confidential information and maintain a high level of confidentiality.
• Abide by FSA and institutional code of conduct.
• Assist with providing updates and maintaining policy and procedures for all activities within functional area of responsibility.
• Periodically review and audit student aid file documentation to ensure a high level of compliance.
• Provide campus support to the campus financial aid offices as needed.
• Maintain current working knowledge of guidelines/regulations related to job responsibilities.
• Participate in all financial aid training, meetings, and events as assigned.
• Provide exemplary customer service by going the extra mile for the customer.
• All other duties as assigned.

Benefits

• Tuition discounts for Dorsey programs (employee, spouse, and dependent).
• Tuition discount opportunities for select on-line Lindenwood University degrees for employees that qualify.
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, employee assistance program, and 403b retirement plan.
• Eleven Paid holidays: MLK Jr. day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Thursday – Friday), Christmas Eve and Christmas Days (as observed), and New Year’s Eve and New Year’s Day (as observed).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED