Financial Aid Coordinator

Missouri Western State University Portal • Saint Joseph, MO

1d • Onsite

About The Position

The Financial Aid Coordinator performs technical specialized duties in the administration of student financial assistance programs, following all relevant federal regulations and institutional policies.

Requirements

• Expert knowledge of all federal, state, and institutional aid programs, including all applicable regulations and policies.
• Ability to provide accurate information to students and families based on established laws and policies.
• Knowledge of tax laws, and the ability to assist students and families with the FAFSA application and the verification process.
• Knowledge of financial aid websites.
• Proficient in Microsoft Office programs and other general office equipment.
• Ability to learn new computer software.
• Organized thinker with exceptional attention to detail.
• Excellent communication skills, both verbally and in writing.
• Strong customer service skills.
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• High School diploma or GED
• One to three years of financial aid, customer service, or related experience sufficient to successfully perform the essential duties of the job.

Nice To Haves

• Bachelor’s Degree in Accounting, Finance, Business, or a related field is preferred.

Responsibilities

• Provide excellent customer service to all applicants, their families, and members of the community.
• Assist students and prospective students with completing financial aid applications and provide guidance in locating additional financial resources.
• Compare FAFSA application with documentation collected from students; identify and resolve discrepant information; utilize federal data systems to update student records.
• Retrieve ISIR files from the Department of Education; code and format files into Banner, batch post, and post tracking requirements based on the ISIR file.
• Award, document, and track departmental and Foundation scholarships.
• Award each student’s federal financial aid for each semester and notify the students of what financial aid they will be receiving for the upcoming semester.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED