Financial Aid Coordinator
City of Kansas City•Joplin, MO
•Onsite
About The Position
The Financial Aid Coordinator ensures timely, accurate, and appropriate dissemination of financial aid information regarding processes to students and prospective students. Provides accurate and timely information to external parties regarding student eligibility. Coordinates activities related to a financial literacy program, and monitors department's web content.
Requirements
- Bachelor’s degree required
- Knowledge and understanding of Federal Student Aid programs essential
- Working knowledge of Department of Education software
- Required initiative and the ability to work effectively under minimal supervision
- Excellent verbal and written communication skills
- High level of proficiency with Microsoft Office applications
Nice To Haves
- One to two years’ experience in higher education or a financial aid office preferred
- Workday Student experience a plus
Responsibilities
- Responds to external agencies requesting student information by reviewing student files, validating data, completing forms and verifying student’s financial aid eligibility
- Manages and implements Financial Literacy/Default Prevention program
- Manages Policy and Procedure library for financial aid office
- Responds to students and families in a responsive and friendly manner about methods on how to pay for their education and financial aid eligibility. Must have the ability to explain Title IV, state and institutional regulations
- Answers questions, inquiries or requests from students and other authorized parties in writing, in person or over the phone regarding financial aid programs and eligibility application procedures and costs
- Participation in training seminars, conferences, committee meetings in order to maintain current on all Title IV financial aid rules and regulations
- Represent department and the University favorably and in accordance with established Core Values and expectations
- Maintain financial literacy web page
- Host financial literacy events on campus
- Present to incoming and continuing students on the financial aid process
- Maintains policies and procedures and monitors the department’s web content and updates as necessary
- Perform other duties as assigned or directed to meet the goals and objectives of the organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
