Financial Aid Advisor

University of California, Irvine•Irvine, CA

3h•Hybrid

About The Position

The Division of Enrollment Management is a key campus thought partner that provides collaborative leadership in university-wide efforts, utilizing systematic, innovative, and synergistic approaches to leverage a data-informed enrollment strategy to improve market distinctiveness, and execute the campus strategic plan. The division comprises the offices of Enrollment Management, Financial Aid & Scholarships, University Registrar, and Undergraduate Admissions. The Office of Financial Aid & Scholarships is a key contributor to student success and student access in higher education, administering all types of financial assistance for eligible students demonstrating financial need, academic merit, and/or other merit factor(s). This includes, but is not limited to scholarships, grants, loans, and/or work-study awards.

Requirements

Basic knowledge of policies, regulations, and practices for awarding financial aid.
Basic knowledge of student loan programs, funding processes, Federal regulations, and Federal loan processing system.
Basic knowledge of University policies, processes, and procedures.
Basic knowledge of advising and counseling techniques.
Ability to apply knowledge of policies to individual situations.
Problem identification and critical thinking skills.
Ability to calculate financial aid with attention to detail and accuracy.
Organizational skills and ability to prioritize work and meet deadlines.
Demonstrates written and verbal communication skills. Active listening skills. Possesses customer service orientation skills.
Ability to assess processes and recommend improvements. Good interpersonal skills.
Bachelor's degree in related area and / or equivalent experience / training
1-3 years of experience
Must complete and pass a US Department of Justice background check
Onsite availability is required.
Must be able to provide proof of work authorization

Nice To Haves

Proficiency with standard office software, internet, and email applications.
Basic knowledge of common University-specific computer application programs.
Experience using complex databases.
Experience using student financial planning/student billing systems.
Experience using content management software.
Hybrid schedule will be an option after successful completion of training.

Responsibilities

Provides information and interpretation of standard policies, procedures and regulations.
Advises students and parents regarding all aspects of financial aid, including various University, Federal, and State financial aid programs, student budgets and fee payments.
Analyzes student data and verifies the integrity of documentation (e.g., IRS, DHS, Social Security, etc.) to determine eligibility for student aid programs.
Processes documents for the initial and follow-up evaluation of student files.