Financial Aid Advisor - Strategic Enrollment Management

CSU Careers•Vallejo, CA

9d•Onsite

About The Position

This position is located at the Cal Poly Solano Campus in Vallejo, California. Under the general direction of the Director of Financial Aid at the Cal Poly Solano Campus, this position serves as the initial contact via phone, in-person and via email correspondence for current and prospective students and their families as well as general public inquires; does document in-take; and completes necessary reviews of financial aid files to ensure accuracy of awards and disbursement of financial aid. The Financial Aid Office is responsible for the determination of eligibility for and awarding of federal, state, institutional and private grants, scholarships, and work and loan programs in excess of $150M annually to over 13,000 eligible students. The office is responsible for adhering to the regulatory requirements as outlined in federal and state regulations as well as donor and institutional policies and for assuring compliance by the University. The Financial Aid Office serves the University by assisting students in obtaining financial aid and scholarships to attend Cal Poly Maritime Academy and Cal Poly San Luis Obispo. The Office's primary function is to provide appropriate financial aid based on federal and state parameters and in keeping with CSU and Cal Poly institutional policies.

Requirements

Working knowledge of the methods and problems of organizational and program management, research and interviewing techniques, and the principles of individual and group behavior.
General knowledge of, or the ability to rapidly acquire, working knowledge of federal Title IV, state, and institutional financial aid regulations, programs, and eligibility requirements.
General knowledge of, or the ability to rapidly acquire, knowledge of the objectives, organization, and procedures of the campus Student Services program and its relationship to overall campus operations, including how admissions, academic records, and student accounts interface with financial aid.
Working knowledge of English grammar, spelling, and punctuation.
Ability to interpret and apply program rules, regulations, and procedures to individual student circumstances, and to explain the basis for eligibility determinations to students and parents.
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Satisfactory completion of a background check (including a criminal records check) is required for employment.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

Serves as the initial contact via phone, in-person and via email correspondence for current and prospective students and their families as well as general public inquiries.
Completes necessary reviews of financial aid files to ensure accuracy of awards and disbursement of financial aid.
Determines eligibility for and awards federal, state, institutional and private grants, scholarships, and work and loan programs.
Adheres to regulatory requirements as outlined in federal and state regulations as well as donor and institutional policies.
Assists students in obtaining financial aid and scholarships to attend Cal Poly Maritime Academy and Cal Poly San Luis Obispo.
Provides appropriate financial aid based on federal and state parameters and in keeping with CSU and Cal Poly institutional policies.