Investment Services - Financial Advisor - Market Expansion

Golden 1 Talent Acquisition Team•Culver City, CA

10d•$120,000 - $120,000

About The Position

Golden 1 Credit Union is hiring an experienced, fully licensed Financial Advisor for a new-market, book-building role in Southern California. The advisor will provide personalized investment guidance to members throughout California, primarily through phone and Zoom consultations, while also supporting appropriate in-person appointments and limited branch-originated opportunities. The role is enterprise-focused and supported by opportunities from the Member Service Contact Center (MSCC), the dedicated Investment Service Line, Golden 1 appointment channels and digital requests, outbound prospecting, employee referrals, statewide member demand, and walk-in traffic. It is not intended to rely on an inherited client book, an established local investment-services presence, or a mature branch referral network. The advisor will identify members’ financial goals and needs, develop appropriate plans and strategies, and recommend, implement, and monitor non-deposit investment and insurance products in accordance with broker-dealer, regulatory, and Credit Union requirements. The position includes portfolio reviews, ongoing relationship management, prospecting, market development, community engagement, accurate documentation and reporting, and coordination with internal teams to support compliant service and appropriate member handoffs.

Requirements

Bachelor’s degree desired, or equivalent experience in personal investments, financial planning, wealth management, or related financial-services fields required.
At least 3 years of experience in the sales and delivery of personal investment products and services.
Fully licensed financial advisor; the posting describes the role as requiring a fully licensed advisor.
Experience conducting phone-based and virtual financial consultations.

Nice To Haves

Experience building new client or member relationships, managing inbound enterprise-generated opportunities, developing prospect pipelines, supporting business-development activity, and contributing to market development in a new or underdeveloped market.
Prior experience in a bank, credit union, broker-dealer, wealth-management firm, or financial-services organization.

Responsibilities

Conduct scheduled investment consultations with Golden 1 members throughout California by phone, Zoom, and approved virtual channels.
Receive and respond to inbound calls from the dedicated Investment Service Line and investment-related calls and referrals routed through MSCC.
Manage inbound call queues and routed opportunities, prioritizing member needs, meeting service expectations, documenting outcomes, and coordinating follow-up or advisor handoffs.
Conduct appointments initiated through Golden 1 appointment channels and digital appointment requests.
Meet with members to identify financial goals, needs, and priorities and develop appropriate financial plans and investment strategies.
Recommend, implement, and monitor non-deposit investment and insurance products and services in accordance with broker-dealer, regulatory, and Credit Union requirements.
Conduct periodic portfolio reviews and provide ongoing relationship management and member follow-up by phone, Zoom, or in person as appropriate.
Proactively contact assigned prospect lists to identify member needs, develop relationships, and create qualified investment opportunities.
Build a book of business from inception through enterprise-generated opportunities, prospecting, statewide member demand, local market development, community engagement, and approved business-development efforts.
Build awareness of Golden 1 Investment Services in the assigned branch market through local visibility, relationship development, and approved outreach.
Cultivate new member relationships in Southern California and help establish a sustainable local investment-services presence.
Participate in approved financial education, member engagement, community outreach, prospecting, and business-development activities.
Develop referral sources and community and business-development connections and contribute to long-term market-development plans.
Meet activity, service, compliance, relationship-growth, prospecting, market-development, community-engagement, and business-development expectations established by Investment Services leadership.
Coordinate warm handoffs when a member prefers an in-person appointment and another Golden 1 advisor is better positioned geographically.
Respond to and service branch walk-in opportunities and support employee referrals and branch-generated advisor appointments.
Maintain accurate member-client information, CRM notes, appointment outcomes, referral dispositions, follow-up tasks, pipeline activity, and required records.
Complete activity reports, business plans, business-plan reviews, compliance documentation, and other assigned reporting on time.
Maintain current knowledge of broker-dealer investment and insurance products and applicable state and federal requirements, including Bank Secrecy Act and anti-money-laundering obligations.
Answer general questions about investment and Credit Union products and services and provide appropriate cross-referrals to other Golden 1 channels.
Collaborate with Investment Services, Investment Administration, MSCC, branch teams, Member Education, Compliance, the broker-dealer, and other internal partners to improve referral quality, appointment routing, and member experience.