Finance Systems Analyst

Everbridge
•$84,400 - $112,500

About The Position

Everbridge is seeking a Finance Systems Analyst to serve as Finance and Accounting’s partner for NetSuite and the broader finance systems landscape, including Coupa, Navan/Expensify, and the Salesforce-to-NetSuite flow. The role translates finance needs into clear, testable requirements, triages day-to-day support, and leads user acceptance testing with Finance. It works closely with NetSuite administrators, who own configuration and technical changes. The role requires hands-on NetSuite experience and an understanding of finance operations, including month-end close and revenue recognition. The analyst bridges communication between accounting and systems teams, supports finance processes and integrations, and provides systems support during month-end and quarter-end close. The position is expected to work US business hours, with some flexibility for meetings with colleagues in India and New Zealand.

Requirements

  • 3–6 years of experience in finance operations, accounting, revenue operations, or finance systems.
  • Working knowledge of core finance processes, including month-end close, revenue recognition, billing, procure-to-pay, budgeting, and variance reporting.
  • At least 2 years of hands-on NetSuite experience as a business analyst, power user, or administrator, with a solid understanding of NetSuite records, transactions, workflows, and saved searches.
  • Experience gathering requirements from business stakeholders and translating them into specifications, user stories, and acceptance criteria for technical teams such as administrators and developers.
  • Experience writing test scripts and running user acceptance testing.
  • Excellent written and verbal communication skills, including the ability to explain technical constraints in business terms and business needs in technical terms.
  • Curious, structured problem-solving approach, with the ability to ask questions and consider downstream impacts.
  • Strong organizational skills and ability to manage multiple requests and competing priorities in a fast-paced environment.
  • Ability to work US business hours, with some flexibility for meetings with colleagues in India and New Zealand.
  • Bachelor's degree in Accounting, Finance, Information Systems, or a related field, or equivalent experience.

Nice To Haves

  • Experience at a SaaS company.
  • Familiarity with the Salesforce-to-NetSuite integration, Coupa, and Navan or Expensify.
  • Experience with work-tracking tools such as Smartsheet or Jira.

Responsibilities

  • Serve as the primary point of contact for Finance and Accounting on NetSuite and related finance systems requests.
  • Triage incoming finance systems support requests, resolve functional questions, and route configuration and technical work to NetSuite administrators.
  • Run discovery sessions with finance stakeholders to understand processes such as month-end close, revenue recognition, billing, procure-to-pay, and expense management.
  • Translate business needs into clear requirements, user stories, and acceptance criteria.
  • Assess the impact of proposed changes on integrations, reporting, and downstream processes, and determine whether existing functionality can meet a need before new customization is built.
  • Plan and coordinate user acceptance testing with finance users, and secure sign-off before NetSuite releases.
  • Support the Salesforce-to-NetSuite data flow for quotes, orders, billing, and revenue, and help investigate issues involving Coupa and Navan/Expensify.
  • Create and maintain process documentation, user guides, and training materials.
  • Provide responsive systems support during month-end and quarter-end close.
  • Partner with the Business Systems Project Manager on project plans, timelines, and release tracking, and help coordinate with vendors and implementation partners.

Benefits

  • Healthcare benefits
  • Dental benefits
  • Parental planning benefits
  • Mental health benefits
  • Disability income benefits
  • Life and AD&D insurance
  • 401(k) plan and match
  • Paid time off
  • Fitness reimbursements
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