Finance Ops Support Analyst

NFI Industries•Camden, NJ

10d•Onsite

About The Position

The Finance Ops Support Analyst is responsible for several operational aspects of the business which overall supports effective finance operation processes. This role may be responsible in the following functional aspects; troubleshooting, error handling, training, acquisition integration support and systems capabilities. This role will also support training and documentation of processes, including support of continuous improvement initiatives and being part of cross-functional team for process improvements within the finance department. This role will primarily have a Project Management and Continuous Improvement focus within the Finance Systems Team. This role will be onsite in Camden, NJ 5 days a week.

Requirements

Bachelor’s degree in IT, Finance, or a related discipline, or equivalent experience
Resourceful with a positive attitude
Service- and growth-oriented mindset with a passion for helping others, taking on challenges, and learning new things
Collaborative team player
Open-minded and willing to explore new ways of achieving results
Strong attention to detail
Comfortable making mistakes and learning from them
Knowledge of back-office finance processes
Excellent oral and written communication skills
Strong customer service skills and a commitment to providing exceptional support to others
Excellent analytical and mathematical skills
Willingness to observe, participate, and serve as a resource to various departments as needed

Nice To Haves

Knowledge of Continuous Improvement and Lean methodologies preferred
Knowledge of SQL, Alteryx, Power BI, and Workday Financials preferred
Knowledge of financial reporting and accounting principles preferred
Experience supporting the integration of mergers and acquisitions preferred

Responsibilities

Evaluate and analyze business processes and system functionality to identify opportunities for improvement and recommend solutions
Lead or assist in conducting meetings with cross-functional departments in an organized and detailed manner
Define system scope and objectives through research, fact-finding, and analysis of business and user requirements
Gather, analyze, document, and manage business requirements throughout the project lifecycle
Monitor and support internal Finance customers by troubleshooting and resolving system and process-related issues
Evaluate job-specific system processes and functionality and recommend improvements to enhance overall solutions
Partner with Operations, IT, Finance, and other departments to troubleshoot and resolve process and operational issues
Participate in Lean Continuous Improvement initiatives, including process mapping and facilitating improvement efforts
Identify, analyze, document, and determine the root cause of system issues
Develop appropriate documentation outlining issues, root causes, priorities, and requirements for resolution, and manage issues through completion
Ability to break down complex, high-level information into detailed requirements while also summarizing large datasets into clear, actionable insights
Develop ad hoc reports using various departmental data sources and systems
Support Finance Systems leaders with projects and other initiatives as needed