Finance & Operations Manager

Feathery•Toronto, ON

45d•Onsite

About The Position

Feathery automates data intake workflows for insurance and wealth management firms. Industry leaders rely on Feathery to power mission-critical workflows like underwriting, client onboarding, and automated account openings. With rapid revenue growth and expanding enterprise demand, we’re scaling our internal operations to support the next phase of company growth. As Feathery grows, operational and financial complexity grows with it — across revenue planning, cash management, vendor oversight, compliance, and cross-functional execution. We’re hiring a Finance & Operations Manager to build and own the financial and operational backbone of the company. This role is ideal for someone with strong financial training who wants broader strategic exposure and meaningful ownership inside a high-growth B2B SaaS company. You’ll act as a strategic partner to leadership while ensuring day-to-day financial discipline and operational excellence. This is a high-ownership role that blends financial planning and analysis, operational systems and process design, cross-functional execution, and team and administrative oversight. You’ll zoom out to drive long-term financial strategy and zoom in to ensure operational rigor across the business.

Requirements

3+ years of experience in operations, finance, consulting, or similar roles
Strong financial background (FP&A, investment banking, corporate finance, startup finance, or similar)
Proven ability to manage budgets, forecasts, and financial reporting
Experience working cross-functionally in high-growth environments
Comfortable managing administrative or operational team members
Highly organized with strong project management skills
Analytical and data-driven, with strong Excel/financial modeling capabilities
Clear communicator who can influence across teams

Nice To Haves

Experience at a high-growth B2B SaaS company
Familiarity with enterprise sales motions or regulated industries
Experience implementing operational systems (ERP, HRIS, procurement tools, etc.)

Responsibilities

Lead annual budgeting and quarterly forecasting processes
Build and maintain financial models to support strategic decision-making
Own company-wide KPI reporting (ARR, CAC, burn, runway, gross margin, etc.)
Manage cash flow planning and capital efficiency
Support board reporting and investor materials
Partner with leadership on pricing, hiring plans, and investment decisions
Oversee month-end close in partnership with external accountants
Implement scalable financial controls and reporting systems
Manage vendor contracts and expense oversight
Ensure audit readiness and regulatory compliance
Evaluate and implement financial tools (ERP, procurement systems, etc.)
Drive company planning rhythms (quarterly planning, KPI reviews, goal tracking)
Act as operational connective tissue across Product, Sales, Marketing, and Engineering
Identify process inefficiencies and implement improvements
Support strategic initiatives and executive special projects
Manage operational staff (e.g., Office Manager and administrative support)
Oversee facilities, workplace experience, and vendor relationships
Maintain internal documentation, compliance standards, and policy governance
Support onboarding and operational enablement for new hires