About The Position

The Finance & Operations Intern supports the Marketing & Communications Department, with a primary focus on budget, invoicing, and financial reporting, while also contributing to marketing operations and employee engagement initiatives. The internship provides exposure to how finance and operations work together across a large marketing and communications organization. Financial analysis is connected to the projects, timelines, and deliverables the intern helps track. The intern will use data and AI-enabled tools to develop insights and recommendations, learning from finance and operations leaders. The position reports to the finance manager and collaborates with teams across Enterprise Marketing & Communications, including Enterprise Integrated Marketing, Communications, Finance & Operations, and Enterprise Customer Experience. Responsibilities vary according to department priorities and time available.

Requirements

  • Be pursuing or have obtained a bachelor's or master's degree.
  • Be authorized to work for any employer in the United States now and in the future; the company does not sponsor or support H-1B petitions, TN status, or Forms I-983/STEM OPT for this role.
  • Have proficiency in Excel and working knowledge of Microsoft products such as Excel, PowerPoint, Word, and Outlook.

Nice To Haves

  • Cumulative GPA of 3.0 or greater.

Responsibilities

  • Support invoice processing and reconciliation.
  • Help maintain financial tracking and reporting documentation.
  • Review and validate financial data for accuracy and completeness.
  • Analyze spending and budget trends and translate findings into clear takeaways for the team.
  • Coordinate with internal business partners on departmental financial activities.
  • Use Workfront and AI-enabled tools to improve project intake and workflow efficiency.
  • Track project requests, timelines, and deliverables.
  • Support operational reporting and data analysis.
  • Contribute to process improvement initiatives and document best practices.
  • Assist with quality review and maintenance of operational records and project data.
  • Support planning and coordination of team events, workshops, and recognition programs.
  • Assist with internal communications and employee engagement activities.
  • Contribute to the development and maintenance of employee intranet content.
  • Help monitor engagement metrics and identify ways to improve participation and awareness.
  • Assist with the community newsletter and employee recognition program.
  • Support community training and development initiatives, including workshop planning, coordination, and communications.

Benefits

  • Eligible for performance-based cash incentive awards.
  • Exposure to division leaders and a professional network across Travelers.
  • Hands-on experience in financial operations, reporting, and analytics.
  • Working knowledge of Workfront, AI-enabled tools, and the Microsoft suite.
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