Finance & Operations Director - SAFEchild

Armstrong Mc Guire•Raleigh, NC

2d•Hybrid

About The Position

SAFEchild seeks an experienced, strategic, and collaborative Finance and Operations Director to provide leadership for the financial, human resources, operational, and administrative functions that support its mission of eliminating child abuse and empowering families. As Wake County’s leader in child abuse response, prevention, and family support, SAFEchild works with children, parents, caregivers, professionals, and community partners to prevent abuse, promote healing, and strengthen families. Behind this important work is an organization that must have the financial strength, systems, people, and infrastructure needed to sustain its impact and prepare for future growth. Reporting directly to the Executive Director and serving as a key member of the Leadership Team, the Finance and Operations Director will provide both strategic leadership and hands-on oversight across finance and accounting, human resources, facilities and operations, technology, risk management, compliance, and organizational systems. The Director will supervise a three-person Finance and Operations team and partner closely with the Executive Director, Leadership Team, and Board. SAFEchild currently has an annual operating budget of approximately $3 million, with organizational goals to grow toward $5 million. The team is comprised of 26 staff members.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or a related field.
Five or more years of leadership experience in nonprofit finance, operations, and administration.
Demonstrated experience with nonprofit financial management, including budgeting, forecasting, accounting, financial reporting, GAAP, audits, internal controls, and compliance.
Experience helping an organization strengthen financial and operational infrastructure during a period of growth or increasing complexity.
Experience with Quickbooks, Bill.com, and Microsoft 365
Experience supervising, coaching, and developing staff.
Ability to analyze complex financial information and communicate it clearly to both financial and non-financial audiences.
Demonstrated ability to develop and improve organizational systems, policies, processes, and internal controls.
Strong analytical, organizational, problem-solving, and decision-making skills.
Excellent written and verbal communication skills and demonstrated ability to develop trusted working relationships across an organization.
Ability to work effectively with senior leadership and nonprofit Boards or Board committees.

Nice To Haves

CPA ideal but not required.

Responsibilities

Provide oversight and management of the organization’s financial activities, including budgeting, accounting, forecasting, cash flow, financial reporting, audits, tax reporting, grant financial management, and compliance.
Ensure accurate and timely accounting records and financial statements in accordance with Generally Accepted Accounting Principles (GAAP).
Oversee finance functions performed by the HR & Finance Manager and Resource & Operations Manager and maintain appropriate segregation of duties and internal controls.
Lead development of SAFEchild’s annual operating budget in collaboration with the Executive Director, Leadership Team, and appropriate staff and develop program and grant budgets as needed.
Provide or develop organizational expertise related to federal grant compliance, ensuring financial systems, policies, internal controls, documentation, cost allocation practices, and grant-management processes can support the requirements associated with federal awards.
Manage and monitor indirect and administrative expenses within the organization’s operating budget.
Monitor actual financial performance against budget, identify trends and variances, and provide timely information and recommendations to organizational leadership.
Develop financial forecasts and scenario models that support SAFEchild’s strategic priorities and anticipate growth from its current approximately $3 million annual budget toward $5 million.
Monitor cash balances and cash-flow requirements while identifying opportunities to maximize organizational resources.
Identify opportunities for fiscal growth, expense management, organizational sustainability, and financial risk mitigation.
Establish, maintain, and continually strengthen financial policies, procedures, controls, and reporting systems.
Lead the annual financial audit and coordinate preparation of Form 990, Forms 1099, and other required financial and tax reporting.
Oversee monthly bank and credit card reconciliations and financial transaction processes.
Maintain effective banking relationships that meet SAFEchild’s operational and financial needs.
Serve as a primary financial resource to the Executive Director, Board Treasurer, and Board Finance Committee, presenting financial information in a clear and meaningful way that supports sound governance and decision-making.
Provide leadership and oversight for the agency’s business operations, facilities, technology, administrative systems, and vendor relationships.
Continuously evaluate organizational processes and systems to identify opportunities for greater efficiency, consistency, scalability, and effectiveness.
Establish and maintain risk-management policies and practices, including appropriate document-retention practices and adequate, cost-effective business insurance.
Oversee SAFEchild’s information technology environment and work with internal staff and external partners to ensure technology effectively supports organizational needs.
Strengthen cybersecurity practices and internal controls that protect organizational information and assets.
Support business continuity and organizational preparedness.
Provide leadership for vendor selection, management, and performance and recommend opportunities to improve service quality and maximize SAFEchild’s operational investments.
Maintain productive relationships with consultants and vendors providing banking, insurance, benefits, payroll, facilities, human resources, technology, audit, and legal services.
Oversee human resources functions performed by the HR & Finance Manager.
Guide the development, implementation, and ongoing review of HR policies, procedures, and practices.
Support effective recruitment, hiring, onboarding, performance management, employee relations, conflict resolution, and separation practices.
Oversee administration and evaluation of employee benefit programs.
Ensure compliance with applicable employment laws, policies, and workplace requirements.
Help develop systems and practices that support staff effectiveness, accountability, professional development, and a healthy organizational culture.
Serve as a trusted thought partner to the Executive Director and Leadership Team on organizational and people-related matters.
Serve as an engaged and constructive member of the Leadership Team, contributing financial and operational insight to agency-wide decisions, initiatives, policies, and priorities.
Partner with the Executive Director and Leadership Team to translate SAFEchild’s strategic goals into appropriate financial, staffing, operational, and infrastructure plans.
Participate collaboratively in organizational strategic planning and implementation.
Develop information, analysis, and recommendations that allow leadership to understand both the immediate and long-term implications of organizational decisions.
Maintain strong and productive relationships with the Executive Director, Leadership Team, Board of Directors, Board Treasurer, and Finance Committee.
Attend Board and committee meetings as appropriate and report on financial, operational, risk, and organizational matters.
Bring a solutions-oriented approach to organizational challenges while balancing innovation and growth with sound stewardship and risk management.
Provide leadership, supervision, coaching, and development for Finance and Operations team members.
Establish clear expectations and support direct reports in developing the skills and knowledge necessary to perform their roles effectively.
Routinely observe, coach, counsel, and evaluate team performance.
Lead annual performance-review processes for direct reports.
Participate in recruiting, interviewing, hiring, onboarding, and training staff as appropriate.
Identify professional-development and continuing-education opportunities for team members.
Foster a collaborative, responsive, service-oriented team culture that supports colleagues across SAFEchild.