Finance Manager

Bob Brown Chevrolet•Urbandale, IA

2d•Onsite

About The Position

Bob Brown Chevrolet has been a locally owned and operated regional Des Moines car and truck dealer for over 65 years. We not only offer sales but also assure brilliant after-sales services for our customers. We also serve as a great dealer for Urbandale, Johnston, Waukee, West Des Moines, Des Moines, Ankeny and all of Central Iowa. Our commitment to community and service is what brings people to us from all over the Des Moines area. We strive to have the best facilities, the best people, the best selection, and the best service. Our goal is to ensure all of our customers have the best experience. We are looking for an experienced Finance Manager to join our busy team.

Requirements

Clean driving record and valid driver’s license

Nice To Haves

Previous automotive sales experience preferred
Self-starter mentality and ambitious spirit preferred
Ready to waste no time on learning new products in’s and out’s, eager to improve
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance

Responsibilities

Determine the desire/need for automobile financing through customer interviews and exploration of payment options
Determine the customer’s creditworthiness through analysis of credit applications, credit reports, etc.
Partner with lenders through their information systems, conferring with underwriters and loan processors, obtaining stipulations when required.
Sell additional products and services through a customer as needs assessment: i.e. auto insurance, credit insurance, extended warranties, etc.
Supervise and assist with training and development of sales consultants and customer service specialists
Assist with new and pre-owned car sales
Maintain Bob Brown’s reputation of high customer service by building and maintain customer rapport; answering questions toughly, resolving customer issues, and maintaining a high Customer Satisfaction Index