Finance Manager - BMW of Carlsbad

AutoNation•Carlsbad, CA

About The Position

AutoNation is hiring a Finance Manager at BMW of Carlsbad. In this role, you will guide customers through the finance and insurance portion of their vehicle purchase, make credit decisions, submit deals to lenders for approval, and help resolve disconnects in the sales process. You will identify appropriate finance and insurance products for customers and provide financing options through a consultative process. The role includes transitioning customers from Sales to Finance, presenting transparent pricing and product menus, processing transactions in compliance with applicable laws and company policies, and following up to support customer satisfaction and loyalty. The posting describes a compensation range of $10,000–$25,000+ per month in its opening description and separately states $5,000–$12,000 per month later in the posting.

Requirements

  • High school diploma or equivalent.
  • Ability to provide an exceptional customer experience.
  • Ability to set and achieve targeted goals.
  • Strong attention to detail and organization.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • Experience and desire to work with technology.

Nice To Haves

  • Prior sales experience is preferred but not required.
  • Proven leadership experience.
  • Strategic thinking and execution skills.
  • Passion for innovation and people development.
  • Background in automotive sales or finance.

Responsibilities

  • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
  • Work directly with employees and customers to develop relationships.
  • Determine customers’ financing needs and payment options through a consultative interview process.
  • Present customers with a transparent pricing menu detailing financing options and products.
  • Process finance transactions and ensure compliance with state and federal laws and regulations.
  • Follow up with customers to ensure satisfaction.
  • Build rapport with customers and develop a base of referrals.
  • Set and achieve targeted sales goals.
  • Develop product knowledge to help customers effectively.
  • Handle administrative processes in a timely manner and in compliance with company policy.
  • Provide an exceptional customer experience to drive loyalty.
  • Make credit decisions and submit deals to lenders for approval.
  • Help bridge disconnects in the sales process and match customers with finance and insurance products.

Benefits

  • Competitive compensation and 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Deals and discounts through YouDecide, with offers from providers and retailers.
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