Finance Manager - BMW of Carlsbad

AutoNation • Carlsbad, NM

2d • $10,000 - $25,000

About The Position

The Finance Manager (F&I Manager) supports customers through the finance portion of their vehicle purchase in AutoNation’s no-haggle sales environment. The role makes credit decisions, submits deals to lenders for approval, helps resolve disconnects in the sales process, and identifies suitable finance and insurance products for customers. The position works with customers and employees to develop relationships, provide transparent financing options, and deliver an exceptional customer experience that encourages loyalty and referrals.

The job posting gives conflicting monthly compensation ranges: $10,000–$25,000+ in the opening description and $5,000–$12,000 later in the posting.

Requirements

• High school diploma or equivalent.
• Ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Strong attention to detail and organizational skills.
• Communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during vehicle purchases.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers and develop a base of referrals.
• Set and achieve targeted sales goals.
• Develop product knowledge to help customers effectively.
• Handle administrative processes promptly and in accordance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Make credit decisions and submit deals to lenders for approval.
• Help bridge disconnects in the sales process and identify suitable finance and insurance products.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website offering deals from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED