Finance Manager, Global Cust. Experience

eBay•Austin, TX

15d•$120,000 - $150,000•Remote

About The Position

The Finance Manager, Global Customer Experience (GCX) will ensure business decisions rely on accurate and reliable financial metrics. You will promote cost awareness and efficiency in the GCX teams. Their mission is to help eBay’s customers quickly and simply. They aim to solve problems efficiently while making customers feel great about eBay.

Requirements

5+ years of progressive experience in FP&A, finance business partnering, or related corporate finance functions
Bachelor's degree in Finance, Accounting, Business, Economics, or a related field required
Strong experience in FP&A/finance business partnering
Leadership experience and experience leading a team
Strong MS Excel command
Ability to present and drive decision-making at all levels of the organization
Strong interpersonal skills and a proven ability to partner effectively with all functions and levels within the organization
Excellent written and verbal communication skills
Ability to multi-task and deliver on tight timelines
Ability to perform in a matrix organization with a high degree of complexity and ambiguity

Nice To Haves

SQL
Tableau

Responsibilities

Coordinate spend and support the business in managing expenditures as part of the monthly forecasting and annual budgeting processes
Develop standardized automated presentation content for Monthly Business Review of important data and expense drivers, providing actionable monthly reports comparing actual trends against budget and forecast assumptions
Complete the monthly financial close, journal entries, accurate financial reporting of expenses, and the hiring plans for all the Global functions
Partner with Capacity Planning, Partner Management, and leadership to align monthly and quarterly spend and ensure clarity on investment opportunities and savings
Own the relationship with our shared service center Genpact to streamline processes and ensure accuracy
Guide decisions and resource allocations by providing insights and challenging assumptions based on trends and variance analysis
Collaborate with analytics, Global customer insights, and the business to develop return on investment models for data-driven decision making passionate about long-term balanced profitable growth
Use initiative to coordinate and analyze large quantities of data, drawing out valuable insights using Excel, SQL, and Tableau
Understand the business in depth to identify the levers that might unlock valuable customer retention and dedication