Finance - Fleet Services

V2Soft•Charlotte, NC

About The Position

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at www.V2soft.com to know more.

Requirements

3-5 years of overall work experience
1+ years in collections
1+ years in compliance
2+ years in customer service
1+ years in remarketing

Nice To Haves

BA/BS preferred

Responsibilities

Prepare legal documents for account modifications (lease renewals, lease rewrites, balloon rewrites, mid-term rewrites, extensions, due date changes, TOI/TOE’s, substitution of collateral’s, and restructures).
Upon return of executed documents, audit for completeness and then take necessary actions to execute the modification in the portfolio system.
Respond timely to inquiries received via mail, email, cases, and phone.
Provide account information and perform account updates as requested, including: payoffs, insurance loss and repair check endorsements, amortizations, payment history, title copies, contract copies, power of attorney, garage/billing address updates, invoice format changes, and maintaining consolidated billing numbers.
Complete requests where possible in relation to account questions, title release and document and payoff provision.
Ensure completion of issues that are delegated to other areas within the organization.
Build relationships with internal partners to minimize risk of non-compliance with partner policies.
Work with the Office of Tax Affairs to determine appropriate account taxation and collect necessary tax exemption documents from the customer.
Review unapplied incoming payments daily and research for posting instructions.
Coordinate timely account dispositions and title release with the ART department.
Manage maturing leases, initiate contact with the customer, consult them on available lease end options (turn in, payoff, lease renewal, rewrite) and determine the customer’s intention.
Follow up on assigned maturity portfolio and ensure accounts are processed before reaching 30 days past maturity.