Finance Consultant - Mercedes Benz Cary

Holman•Cary, NC

1d•Onsite

About The Position

Mercedes Benz Cary has an outstanding opportunity for an Automotive Finance Consultant to join their team! This role is responsible for maintaining a successful F&I Operation, ensuring customers have the opportunity to purchase financing, payment protection, and other appropriate products and services. The consultant will also manage a follow-up system for contracts and titles, strive for high customer satisfaction scores, and process and analyze customer credit reports. Additionally, they will maintain knowledge of finance and insurance products and manufacturer policies, train sales consultants on F&I products and paperwork, and stay informed about industry trends and contacts. The role may also involve assisting desk managers as needed.

Requirements

Must have a valid driver’s license with excellent driving record
Strong organizational and excellent written/verbal communication skills
2-5 years of experience as automotive finance manager preferred
Strong organizational skills with the ability to provide excellent customer service
Excellent written/verbal communication skills

Responsibilities

Maintain successful F&I Operation
Assure that all buyers are afforded the opportunity to purchase financing, payment protection and other products and services carried which are appropriate for the vehicle purchased
Maintain a follow-up system for collecting one pay contracts and outstanding titles
Obtain and maintain high customer satisfaction scores
Process, review and analyze the credit report of customers
Run customer credit reports, which include detailed credit history and confidential consumer data
Analyze the credit history of the customer to determine the probability of the bank accepting the credit application
Maintain knowledge of finance and insurance products and manufacturers policies
Train and manage sales consultants in product and paperwork related to F&I Products
Maintain knowledge of industry; create and maintain relationships with industry contacts
Assist the desk managers as necessary