Finance Consultant - Mercedes Benz Cary

Holman•Cary, NC

1d•Onsite

About The Position

Mercedes Benz Cary has an outstanding opportunity for an Automotive Finance Consultant to join their team! This role is responsible for maintaining a successful F&I Operation, ensuring all buyers have the opportunity to purchase appropriate financing, payment protection, and other products and services. The consultant will maintain a follow-up system for collecting one-pay contracts and outstanding titles, and strive for high customer satisfaction scores. Key responsibilities include processing, reviewing, and analyzing customer credit reports, including detailed credit history and confidential consumer data, to determine the probability of bank acceptance. The role also requires maintaining knowledge of finance and insurance products, manufacturer policies, and industry trends, as well as training and managing sales consultants on F&I products and related paperwork. Assisting desk managers as necessary is also part of the role.

Requirements

Must have a valid driver’s license with excellent driving record
Strong organizational and excellent written/verbal communication skills
Strong organizational skills with the ability to provide excellent customer service
Excellent written/verbal communication skills

Nice To Haves

2-5 years of experience as automotive finance manager preferred

Responsibilities

Maintain successful F&I Operation
Assure that all buyers are afforded the opportunity to purchase financing, payment protection and other products and services carried which are appropriate for the vehicle purchased
Maintain a follow-up system for collecting one pay contracts and outstanding titles
Obtain and maintain high customer satisfaction scores
Process, review and analyze the credit report of customers
Run customer credit reports, which include detailed credit history and confidential consumer data
Analyze the credit history of the customer to determine the probability of the bank accepting the credit application
Maintain knowledge of finance and insurance products and manufacturers policies
Train and manage sales consultants in product and paperwork related to F&I Products
Maintain knowledge of industry; create and maintain relationships with industry contacts
Assist the desk managers as necessary