Finance & Business Operations Lead

GGWP

About The Position

GGWP is seeking a Finance & Business Operations Lead to establish and manage the company’s core operating infrastructure. This is a hands-on role responsible for finance operations, contract management, revenue reporting, vendor coordination, and business systems. The position requires connecting various departments (Sales, Customer Success, Finance, Legal, HR, leadership) by ensuring accuracy, repeatability, and visibility in contracts, billing, revenue reporting, vendor workflows, and business metrics. The ideal candidate will be financially literate, highly organized, familiar with SaaS metrics and commercial contracts, and capable of building efficient systems in a startup environment.

Requirements

6–10+ years in Finance Operations, Business Operations, Revenue Operations, Strategic Finance, or Startup Operations.
B2B SaaS experience strongly preferred.
Strong understanding of SaaS billing, ARR, bookings, renewals, usage-based pricing, overages, collections, and revenue reporting.
Experience owning recurring business processes end-to-end.
Comfortable navigating MSAs, order forms, DPAs, SLAs, and security exhibits, and translating commercial terms into operational workflows.
Strong instinct for documentation, process design, and building simple systems where none exist.
High proficiency in Google Sheets/Excel.
Familiarity with CRM, accounting, payroll, and contract management systems.
Practical, low-ego, and comfortable operating without perfect systems.

Responsibilities

Own recurring invoicing, billing, collections, and vendor spend tracking.
Maintain the company’s operating metrics across ARR, bookings, renewals, revenue, collections, vendor spend, and cash planning inputs.
Support quarterly financial reporting, lightweight budgeting, forecasting, and scenario planning in partnership with leadership and external finance/accounting partners.
Coordinate with external accountants, tax advisors, payroll providers, and finance vendors to ensure clean execution.
Own the operational flow from Closed-Won to executed order form, billing setup, customer handoff, and renewal tracking.
Manage order form creation and ensure commercial terms such as billing cycles, usage allowances, overages, start dates, and renewal terms are captured accurately.
Partner with RevOps to ensure executed contracts match CRM records, billing schedules, and revenue reporting.
Build lightweight deal desk processes that reduce rework, ambiguity, and executive coordination.
Own legal intake and contract operations, including redline tracking, approvals, renewal dates, contract repository hygiene, MSAs, DPAs, SLAs, security exhibits, and order forms.
Coordinate payroll, benefits invoices, headcount tracking, compensation records, and onboarding/offboarding workflows involving systems and vendors.
Document and improve core business processes across finance, contracts, vendors, HR coordination, and leadership reporting.
Create lightweight systems that make operational status visible without adding unnecessary bureaucracy.
Assist in preparing board and investor operating metrics, including ARR, bookings, renewals, cash inputs, headcount, and major operating risks.