Finance & Business Management-Associate
About The Position
Join a dynamic, digital environment supporting the growing Payments business. Payments Operations delivers secure, accurate, high-quality payment solutions to clients globally across more than 120 currencies and processes over $11 trillion in payments daily on average. The organization is undergoing continuous innovation in products and technology, and this role helps leaders run the business with discipline, clarity, and a strong governance mindset. As a Finance & Business Management Associate Business Manager in Payments Operations, you will support the Head of Payments Operations and business leaders as a trusted advisor. You will own key aspects of business governance, communications, strategy, and day-to-day business hygiene. The role involves preparing leadership forums, consolidating content for business reviews, and championing controls and operational efficiency. It is highly visible and calls for outstanding communication skills, project management discipline, a strategic mindset, and a process-oriented approach.
Requirements
- Experience in Business Management, Operations, Project Management, and/or Business Strategy.
- Strong multitasking and organizational skills and attention to detail, with the ability to deliver time-sensitive tasks in a high-pressure environment.
- Strong technical, analytical, and problem-solving skills, including proficiency in Excel and PowerPoint.
- Excellent written and oral communication skills, with the ability to leverage data to influence decisions.
- Ability to build and maintain partnerships with internal teams across disciplines in a matrixed environment.
- Ability to lead project work with a governance and control mindset.
- Proven ability to adapt and learn quickly in a fast-paced environment while challenging and improving the status quo.
Nice To Haves
- Familiarity with collaboration and communication tools such as Symphony and Microsoft Teams.
- Experience with knowledge-management and documentation platforms such as SharePoint, Confluence, and Microsoft Teams.
- Experience with data visualization and reporting tools such as Power BI and Tableau.
- Experience with data preparation and query tools such as Alteryx, SQL, and Python.
- Understanding of the payments industry and processes.
Responsibilities
- Oversee and support business governance for the Head of Payments Operations, including leadership and extended leadership meetings, business management meetings, and Monthly Business Reviews (MBRs).
- Drive preparation and content creation for leadership offsites and global town halls in partnership with leadership, corporate communications, and business owners.
- Own and maintain organizational documents, including organization Fact Packs and MD Induction Packs used to support Payments Operations leaders.
- Partner with business leads to consolidate content for Monthly Business Reviews shared with the Co-Heads of Payments.
- Provide governance on business strategy across a cross-functional global team, including quarterly automation-benefit reviews, business-lead support, and dashboard development and maintenance.
- Drive controls and operational-efficiency best practices, championing adoption of applications, technology, and AI/ML solutions across the organization.
- Manage content consolidation and messaging to the organization and key stakeholders through channels such as a monthly newsletter, intranet site, and Teams channels.
- Support business hygiene activities, including asset decommissioning, system access management, organization-wide tool implementation, and headcount reporting.
Benefits
- Competitive total rewards package, including base salary determined based on role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid as cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
- Additional benefits and programs based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
