Finance and Insurance Manager

Robert Horne Ford•Apache Junction, AZ

6d•Onsite

About The Position

The Finance and Insurance Manager coordinates the sale of finance and insurance programs to customers while working closely with lenders and financial institutions. This role is essential to meeting financial service goals and ensuring compliance with all applicable laws and company policies. At Robert Horne Ford, you will experience a positive work environment that fosters professional development through ongoing training and opportunities for advancement within the organization. We are an Equal Opportunity Employer and maintain a drug-free workplace. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Requirements

Minimum of 3 years of experience as an automotive dealership Finance and Insurance (F&I) producer.
Proven track record of successful financial product sales.
Strong history of achieving positive customer satisfaction results.
Ability to work effectively within a team environment.
Valid driver's license with a good driving record.
Successfully complete MVR check, background check, and pre-employment drug test.

Nice To Haves

Finance and Insurance management training is preferred.

Responsibilities

Sell financing and insurance products to customers using the menu selling process.
Review and process customer credit applications accurately.
Offer extended service contracts and owner protection programs.
Assess the profitability of financing arrangements for the dealership.
Ensure completion of all necessary deal documentation using checklists.
Maintain customer satisfaction scores at or above company standards.
Collaborate closely with the sales team.
Ensure compliance with financial service regulations and company safeguard programs.
Oversee submission and completion of financing documents.
Serve as the liaison between customers and lending institutions.
Reinforce company policies and promote adherence to legal and regulatory requirements.
Attend weekly management meetings and maintain effective employee relations.
Promote a positive employee and customer experience index (ESI).