FileNet Intermediate Developer

Capgemini • Vancouver, BC

1d • CA$62,874 - CA$147,504

About The Position

Developers develop, test and integrate applications, frameworks and tools in a controlled environment. With expertise in a specific technology environment, they are responsible for software-specific design and realization, as well as testing, deployment and release management or technical application management of client-specific package based solutions.

Requirements

• 4+ years of hands on experience supporting or administering FileNet P8 in enterprise environments
• Strong knowledge of: FileNet Content Engine (CE), Process Engine / Workflow, Workplace XT or Content Navigator, Object stores, classes, metadata, and security
• Experience troubleshooting FileNet issues related to workflows, authentication, repository access, and system performance
• Familiarity with WebSphere / WebLogic / application servers used with FileNet
• Knowledge of SQL for queries, validation, and basic data troubleshooting
• Understanding of integrations with FileNet APIs, REST/SOAP services, and downstream systems
• Experience working with logging/monitoring tools for FileNet environments
• Solid understanding of ITIL-based processes: incident, problem, and change management
• Strong analytical and problem-solving skills with the ability to work independently during support windows
• Good communication and documentation skills for collaborating across teams and maintaining support knowledge

Nice To Haves

• Exposure to scripting (Shell, PowerShell), Java basics, or FileNet certification

Responsibilities

• Provide day to day application support and administration for FileNet P8 environments, components, and related workflows
• Troubleshoot issues related to FileNet Content Engine, Process Engine, application errors, authentication, and repository access
• Perform maintenance activities such as configuration updates, patch application, environment monitoring, and scheduled maintenance tasks
• Support workflow updates, queue management, event actions, and content repository configurations
• Analyze support tickets, perform root cause analysis, and implement permanent fixes or escalate appropriately
• Monitor FileNet system health, logs, database connections, storage utilization, and background processes
• Support integrations with external applications, APIs, and downstream systems connected to FileNet
• Assist with small enhancements, including configuration changes, template updates, property adjustments, and minor workflow modifications
• Participate in change, incident, and problem management processes aligned with organizational SLAs
• Collaborate with senior developers, architects, and infrastructure teams to resolve complex platform issues
• Maintain documentation including runbooks, troubleshooting guides, system configurations, and support procedures
• Participate in daily standups, support meetings, and continuous improvement activities
• Provide afternoon shift coverage for support tickets, incidents, and maintenance activities, including clear end of day handoffs

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed