File Clerk

Encore Capital Group • Troy, MI

23h • Onsite

About The Position

The File Clerk is responsible for supporting the Legal and Operations teams during daily operations. This includes the opening, sorting, preparing, scanning, and mailing of all documents and payments with high accuracy. The File Clerk will also assist in indexing documents to consumer accounts using our internal systems of record.

Requirements

• Current authorization to work in the United States on a full-time basis.
• High School Diploma
• English
• 1 - 2 years customer service or clerical experience.
• Experience with MS Office.
• Good communication skills.

Nice To Haves

• Bachelor's degree
• 2+ years work experience in related field.
• Proficiency with MS Office (particularly Excel).

Responsibilities

• Open, sort, prepare, scan, and mail documents daily.
• Index documents to consumer accounts in our internal systems of record.
• Process documents in all aspects of the Document Services Operations processes with a high degree of accuracy.

Benefits

• Competitive salary
• Monthly incentives or annual bonus
• Paid training and development programs
• Promote-from-within philosophy
• Informal accolades
• Formal company-wide awards and prizes
• All-inclusive vacations
• Tuition Assistance
• Comprehensive healthcare plans
• Fitness membership reimbursements
• Weight watchers
• Wellness rewards Program
• Up to eight hours of paid time off each year to volunteer
• Volunteer grants
• Matching financial donations
• Retirement Savings
• Company paid leave for new family support
• New parent flex time
• Child back-up care options
• Team-building events
• Holiday celebrations
• Department outings
• Paid and floating holidays
• Generous paid-time-off
• Wellness and mental health initiatives
• Support volunteerism
• Environmental efforts
• Leadership training
• Skill-building

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED