File Clerk
Gallagher•Torrance, CA
•Onsite
About The Position
The File Clerk will ensure mail is indexed appropriately in IVOS and maintain files for the office. Maintain records of documents stored at off-site locations. Handle outgoing mail, file to match documents, and provide photocopies as instructed.
Requirements
- High school diploma or equivalent
- A minimum of 1 year of related experience.
- Strong typing and basic computer skills.
- Strong written and verbal communication skills.
- Basic math skills.
Nice To Haves
- Previous insurance experience preferred.
- Proficiency in Microsoft Office applications.
- Associate's degree, professional certification, or equivalent training and experience preferred.
- Previous customer service experience desirable.
Responsibilities
- Sort and scan mail.
- Index mail to appropriate the claim with claim number and Examiner name.
- Index documents into appropriate location within the IVOS database.
- Pull files for Examiners or Assistants for their daily diaries.
- Remove the following from OUT boxes: files to be filed back, mail marked by Examiners to be filed or pulled.
- Upload mail items, as indicated by requestor.
- Upload of mail weekly on closed files.
- Upload faxes and memos.
- Process closed files.
- Transfer and record old closed files to off-premises location.
- Retrieve old files, as requested.
- Complete paper file conversion process.
- Prepare out-going mail.
- Other duties as assigned.
Benefits
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
