File Clerk, Part-Time

YWCA Metropolitan Chicago • Addison, IL

13d • Hybrid

About The Position

The file clerk oversees all records for the Child Care Assistance Program (CCAP). He/she files and retrieves client records. He/she also performs light clerical duties as required. This position collaborates with the Director of Early Childhood Services, CCAP Associate Director, CCAP Coordinator, Eligibility Specialists and Eligibility Admin, and other office staff and volunteers.

Requirements

• Well-developed organizational and problem-solving skills.
• High attention to detail.
• Well-developed writing/oral communication skills.
• Proactive self-starter with a demonstrated ability to work independently and to handle multiple assignments and tasks.
• General knowledge of standard office practices and procedures.
• Ability to communicate in a courteous and professional manner.

Responsibilities

• Manage the record keeping process electronically for CCAP.
• File documents in correct locations.
• Create new files and purge old files and records.
• Answer questions about the filing system and the location of records.
• Implement new filing systems as directed.
• Accurately perform a variety of clerical duties including being back up for opening and processing mail, copying, faxing, filing, printing, scanning and data entry.
• Correspond with clients and providers via email regarding general questions, case status, payments, and document generation.
• Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task or other assignment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED