Fifth Avenue Club Consultant

Saks Fifth Avenue

3d • Onsite

About The Position

WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE: Under the direction of the Stylist Manager or Fifth Avenue Club Director, the Fifth Avenue Club Consultant is responsible for driving their individual Personal Shopping business through providing outstanding service to the client in an exclusive space, establishing new Saks Fifth Avenue accounts, and building overall Club sales volume. The Consultant will demonstrate consistent adherence to company standards and procedures.

Requirements

• Bachelor's Degree, or equivalent experience
• Minimum of 3 years of retail experience in a customer-focused luxury sales environment
• Experience working with sales quotas and comfort with meeting sales targets
• Social media and technology-savvy
• Gain trust quickly, are direct and diplomatic, have a good sense of timing, are a good listener and can get cooperation with little disruption
• An out of the box thinker who generates a variety of approaches to problem solving including new and novel ideas
• Act with customers in mind, and have great networking and relationship skills
• Put needs of internal and external customers first, and seek customer information when improving products and services

Responsibilities

• Maintain a consistent high level of customer service by creating and developing excellent client relationships.
• Initiate and utilize Club events in order to recruit new members, increase sales, and develop existing members.
• Proactively generate and share ideas with Club Directors on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals.
• Utilize Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to drive your business
• Ad hoc responsibilities as needed

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level