Fieldwork Coordinator (Resource Manager) in Spain (Freelance contracted, flexible)

BARE International

25d•Remote

About The Position

Bare International is a global customer experience consulting firm seeking an enthusiastic Fieldwork Coordinator for the Spanish Market. This is a freelance contracted role with full flexibility in location and work schedule, where payment is based on the number of scheduled and completed shops. The role involves finding and matching people to projects, ensuring shop visit completion, and actively recruiting new evaluators. Occasional mystery shop visits may be required for hands-on experience.

Requirements

Fluent in English and Spanish.
Excellent communication skills and ability to explain tasks in an inspiring way.
Patient, proactive, and enjoys managing and organizing independently.
Able to deliver results by deadline.
Bachelor's degree or equivalent experience.
Preference for working from home on your own schedule.
Result-oriented and responsible.
Willing to travel within Spain and own a car.

Nice To Haves

Preferably lives in Spain.

Responsibilities

Supporting the scheduling of mystery shopping visits according to project guidelines and deadlines with 100% timely completion.
Participating in project briefings and understanding specific evaluator requirements.
Applying relevant scheduling methods (manual assignments, self-assignments) and related processes.
Understanding and using different follow-up methods and adhering to related processes such as cancelling assignments and updating due dates.
Monitoring completion rates and reporting potential scheduling issues proactively.
Assisting in ensuring full project completion in line with client expectations and allocated budgets.
Working in line with provided budget limitations to ensure profitability, requesting for approval in case of bonus is needed.
Scheduling the best evaluators for the mystery shop visits for various projects in Spain.
Following-up to ensure the completion of visits and reports.
Performing mystery shop visits yourself (willing to travel within Spain - owning a car, travel expenses will be reimbursed).
Actively recruiting new evaluators to sign up for projects.