Field Utilities Technician
About The Position
Join the City of El Mirage as our next Field Utilities Technician! We are committed to providing outstanding service to our residents and fostering a welcoming, supportive work environment. Are you interested in learning more about water operations, building a career, and making a positive impact in the community every day? This may be the right opportunity for you! As a Field Utilities Technician, you’ll be an essential part of our customer service water metering team, with responsibilities that include: Installing, repairing, replacing, and removing water meters, meter boxes, and meter lids. Reading meters, recording water meter readings, and documenting meter conditions while using a tablet or handheld device. Conducting field inspections, verifying meter accuracy, and assisting with meter testing programs. This role is ideal for someone who enjoys hands-on fieldwork, problem-solving, and working outdoors year-round. You’ll use a mix of technical skills and customer service to ensure our residents have reliable water service every single day. Join a team where your work directly supports the community, and where you’ll gain valuable skills in utilities, water operations, and public service. We can’t wait to welcome you to the City of El Mirage!
Requirements
- High school diploma or GED and up to 1 year of related experience; or an equivalent combination of directly related education and experience.
- Arizona Class D Driver’s License.
Nice To Haves
- Standard practices, methods, and materials of assigned work.
- Occupational hazards and applicable safety principles and practices.
- Uses and properties of supplies and equipment.
- Safe driving practices and geography of the city.
- Maintaining logs and records.
- Basic math to calculate measurements, as assigned.
- Operation of small hand and power tools.
- Applicable federal, state, and local laws, codes, and regulations, as assigned.
- Following directions and meeting standards.
- Learning through observation.
- Operating assigned tools and equipment.
- Inspecting facilities and grounds to identify repair issues.
- Comprehending reference books and manuals as assigned.
- Calculating measurements and performing addition, subtraction, multiplication, division, and percentages.
- Maintaining logs and records.
- Communicating effectively to exchange and receive information and instructions.
- Learning to use a computer and specialized software.
- Interpreting and applying applicable laws, codes, regulations, and standards as assigned.
- Providing customer service.
Responsibilities
- Performs installations, repairs, replacements, and or removal of water meters, meter boxes, and meter lids as required.
- Receive and process requests for field investigation and meter issues.
- Turn water services ON and/or OFF in accordance with service orders and record necessary information.
- Installs construction hydrant water meter and witness backflow assemblies.
- Provides field customer service related to new service, high bill complaints, flow checks, and or other related issues.
- Investigate and evaluate customer complaints related to water usage, water leaks, and no water service.
- Read meters and record water meter readings and meter conditions on a tablet.
- Locates and reads buried or flooded meters.
- Cleans meter boxes.
- Follows standard operating procedures for operation, repair, and maintenance activities.
- Enters data and maintains logs and records.
- Performs related work as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) & Flexible Spending Plan (FSA)
- Telemedicine
- Wellness programs (early detection, lifestyle modification, disease management)
- Employee Assistance Program (EAP)
- Employer-paid basic life and AD&D insurance, plus supplemental life options
- Arizona State Retirement System (ASRS)-- mandatory program, shared employee/employer contributions
- Employee recognition & reward program
- Tuition reimbursement
- Discounted Northwest Valley YMCA membership
- 10 City Holidays
- 80 hours per year, increases with length of service
- 96 hours per year
- 10 hours per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
