Field Trial Engineer

Vontier•Virtual, Virtual

3d•$68,000 - $82,300•Onsite

About The Position

The Field Trial Engineer is responsible for managing and executing controlled trials of new products or features with selected customers or partners before general availability.

Requirements

Bachelor’s Degree in a technical field or equivalent work experience preferred
Program Management experience preferred
Demonstrated problem solving and analytical skills
Knowledge of production practices and test procedures
Good facilitation and conflict resolution skills
Demonstrated time management and project management skills
Strong knowledge of Gilbarco Products is a requirement
Self Starter
Exceptional verbal and written communications and presentation skills
Personal commitment to quality and on-schedule delivery
Must be versatile, flexible, and proactive when resolving technical issues
Detail oriented with good organizational skills
Ability to deal with frequent change and ambiguity
Customer focused

Responsibilities

Plan, coordinate, and execute field trials with pilot customers or partners
Serve as the primary technical liaison between the customer and internal engineering teams during the trial
Define trial objectives, success criteria, and scope
Monitor trial deployments and collect performance/feedback data
Document and track issues discovered during the trial
Provide regular status updates and reports to stakeholders
Gather and synthesize customer feedback to influence product improvements
Ensure trial environments are properly set up and supported
Assist in transitioning successful trials toward general availability (GA)
Lead cross-functional discussions to determine key integration points required for field trial testing
Collaborate with team to design processes for verification of product installation and performance during Alpha / Beta
Design risk management plan to control internal and external exposure during field trial
Attend field trial installations, as needed, to validate program assumptions, processes, and field use cases
Facilitate issue tracking and resolution from customer labs and field trial for the purposes of monitoring external quality
Document technical lessons learned and provide feedback to the appropriate stakeholder(s) to ensure gap closure