Trial Specialist
About The Position
Responsible for increasing revenue, retention, usage, and customer preference for CoCounsel, Westlaw and Practical Law through targeted training and trial support. Maintains relationships with existing named accounts and provides technical and administrative product information, demonstrations, and/or product training focused on CoCounsel and OLI products. In this opportunity as a Trial Specialist, you will: Conduct individual WAYWO and ROI sessions with each CoCounsel trial participant Drive trial usage at the individual user level for CoCounsel Host small group sessions to demonstrate CoCounsel's value and features Gather user testimonials specific to CoCounsel Compile trial success reporting during and at the conclusion of each CoCounsel trial Effectively partner with sales and solutions consultants on net new sales opportunities Primary product focus: CoCounsel Legal, inclusive of Practical Law and Westlaw
Requirements
- Hold a J.D. or have equivalent legal experience
- Possess strong communication and presentation skills, especially via telephone
- Demonstrate a high degree of professionalism
- Maintain a customer-centric focus
- Have well-developed negotiation skills
- Show strong attention to detail and excellent organizational skills
- Can work independently and as part of a team in a fast-paced, changing environment
Responsibilities
- Conduct individual WAYWO and ROI sessions with each CoCounsel trial participant
- Drive trial usage at the individual user level for CoCounsel
- Host small group sessions to demonstrate CoCounsel's value and features
- Gather user testimonials specific to CoCounsel
- Compile trial success reporting during and at the conclusion of each CoCounsel trial
- Effectively partner with sales and solutions consultants on net new sales opportunities
Benefits
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Market competitive health, dental, vision, disability, and life insurance programs
- Competitive 401k plan with company match
- Competitive vacation, sick and safe paid time off
- Paid holidays
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance paid 100% by the employee
- Optional life and AD&D insurance paid 100% by the employee
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit paid 100% by employee
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Tuition Reimbursement
- Access to Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
