Field Training Officer

GREATER NEW BEDFORD COMMUNITY HEALTH CENTER•New Bedford, MA

1d•$22 - $29•Onsite

About The Position

The Field Training Officer will train, orient and brief Public Safety Officers in security policies and procedures to ensure compliance with Health Center regulations. Provide a visible deterrence to crime and prohibited activities within the Health Center by being noticeably present. Trains, orients and briefs Public Safety Officer and Patient Services Ambassadors in the Health Center’s security policies and procedures, MOAB, First Aid and all other trainings required by the department. Coordinates and ensures timely completion of online training courses and performs/maintains the Public Safety portion of new-hire orientation. Monitors security surveillance equipment. Answers incoming telephone calls and takes appropriate action regarding such calls. Dispatches Public Safety Officers, Patient Services Ambassadors and Maintenance via two-way radio equipment. Conducts security inspections bi-annually and submits written reports to supervisor. Responds within 3-5 minutes to emergent and non-emergent situations as reported by the staff. Required to be on-call to respond to alarms within thirty minutes. When alerted by the alarm company after hours, responds immediately by going to the Health Center to check and re-secure the building. Co-Chairs the Security Committee. Performs tasks and duties as requested by the Director of Public Safety. Responsible for informing the Director of Public Safety of such tasks and duties and assists in the maintenance and housekeeping duties as needed.

Requirements

High school diploma or equivalent.
Law Enforcement or three years security experience.
Healthcare Security and Safety Certification.
Microsoft Office proficiency.
Excellent oral and written communication skills.
Strong organizational skills.
Ability to multi-task.
Attention to details.
Knowledge of OSHA, Department of Public Health and Joint Commission regulations.

Nice To Haves

MOAB training

Responsibilities

Train, orient and brief Public Safety Officers in security policies and procedures.
Provide a visible deterrence to crime and prohibited activities.
Train, orient and brief Public Safety Officer and Patient Services Ambassadors in security policies and procedures, MOAB, First Aid and other required trainings.
Coordinate and ensure timely completion of online training courses.
Perform and maintain the Public Safety portion of new-hire orientation.
Monitor security surveillance equipment.
Answer incoming telephone calls and take appropriate action.
Dispatch Public Safety Officers, Patient Services Ambassadors and Maintenance via two-way radio equipment.
Conduct security inspections bi-annually and submit written reports.
Respond within 3-5 minutes to emergent and non-emergent situations.
Be on-call to respond to alarms within thirty minutes.
Respond immediately to after-hours alarms by going to the Health Center to check and re-secure the building.
Co-Chair the Security Committee.
Perform tasks and duties as requested by the Director of Public Safety.
Inform the Director of Public Safety of tasks and duties.
Assist in maintenance and housekeeping duties as needed.