Field Trainer

Eyemart Express•Farmers Branch, TX

1d•Hybrid

About The Position

The Field Trainer is a critical role responsible for the growth and strategy for new business opportunities. This is inclusive of new store openings, store acquisitions, and new program pilots to innovate the core business model. You will use your business operations skills to oversee and spearhead the efforts to successfully introduce new project plans and build upon established practices.

Requirements

Bachelor's Degree in Business Administration or related field or equivalent experience
2+ Years previous retail, optical, customer service or medical experience.
Strong attention to detail.
Ability to navigate project management software.
Experience with optical sales management software.
Ability to stand for prolonged periods of time.
Ability to lift 25lbs, lift or carry boxes.

Nice To Haves

Proficient in project management software and have sound understanding of how to lead a status update call.
Maintain a fun, engaging environment to aid in content retention and showcase the Eyemart culture.
Take an innovative approach to ensuring information is shared through the right channels.
High-energy, motivated, and passionate about customer service and employee experience.
Strong partner with excellent interpersonal capabilities across a diverse group.
Tenacious, innovative, and always seeking improvement for current plans and program designs.
Self-starter, manage time accordingly and comfortable making suggestions or leading change.
Excellent work-ethic and happy to pitch-in whenever and wherever assistance is needed.
Excited to learn and grow at Eyemart Express.

Responsibilities

Develop and Execute New Products or Business Launch Plans: Prepare detailed launch plans with the resources, time frames, and necessary communication to maintain launch date goals.
Ensure that project goals and milestones are met on time and within budget constraints.
Interview, onboard and train team members; teach optical skills and operations processes to maintain Eyemart standards.
Review all training materials and deliver training to team, while on site.
Maintain a fun, engaging environment to aid in content retention and showcase the Eyemart culture.
Brand ambassador to set the stage for operational workflow expectations.
Collaborate with key stakeholders to identify and understand training needs that align with our organization's strategic goals.
Create an environment and culture centered around growth and development to successfully launch new business endeavors.
Work with multiple departments to facilitate the launch of a new program, store, or acquisition.
Maintain records of deliverables, tasks, and requirements to open on time and successfully.
Establish a clear channel of communication to deliver timely messaging and announcements to all stakeholders.
Proactively share updates, inform departments, and identify risks associated with launch plans.
Ensure information is shared through the right channels.