Field Trainer - Ohio
MODWASH LLC•Chattanooga, TN
•Onsite
About The Position
The Field Trainer ensures a safe and knowledgeable work environment for employees, supporting and growing our business in order for each guest to have an outstanding experience while reinforcing our company standards. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities.
Requirements
- A high school diploma
- 3+ years of experience in a training role
- Ability to regularly travel within the assigned regional area
- Ability to travel to all states of company operation as needed
- Possess and maintain a valid driver’s license and insurance coverage
- Proficient in technologies and equipment used in car wash operations
- Proficient in Microsoft Office Suite or related software
- Strong interpersonal skills
- Flexibility in scheduling, including some weekends and evenings.
Responsibilities
- The Field Trainer is responsible for training company employees to ensure that they are equipped with the necessary knowledge and resources to effectively deliver optimum performance, while maintaining company standards and following operational processes.
- Train the managers and team members on all technical aspects of the site operation
- Train the managers and team members on the daily and weekly tunnel operations checklist
- Train the managers and team members on preventative maintenance
- Train the managers and team members on daily operations, including open and closing checklists, sales opportunities (on-site and within the community), customer service responsibilities, and working as a team
- Train the managers and team members on administrative requirements and using available company systems
- Schedule and train field managers on troubleshooting technical problems with equipment
- Train managers and team members to become subject matter experts at their site in order to conduct new employee trainings.
- Assist in improving the training curriculum through development and implementation of content based on experience and employee feedback
- Develop talent through designated career path programs and personal mentorship
- Provide company and training resources that assist the site in driving top and bottom-line results
- Project a positive image of the organization to employees, customers, industry, and community
- Perform other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
