Field Telecommunications Technician

SONIFI Solutions, Inc.•Honolulu, HI

23d•Onsite

About The Position

We are looking for a Field Telecommunications Technician in the Maui, HI area who has a strong desire to resolve technical issues, is flexible, learns quickly, and can work independently while providing support and guidance to our customer base on SONIFI products. Are you ready to be the face of an exciting technical organization? No desk here! Your day will be spent supporting our customers in your region. We will supply you with the tools needed for success: a company vehicle, tools, cell phone, laptop, and technical support. SONIFI’s team is changing people's lives through memorable guest experiences - all delivered through an integrated technology and service platform. We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and Amazon. SONIFI's core solutions include interactive television, streaming, Internet access, Free-To-Guest, and healthcare integrations, along with unparalleled nationwide technical support and professional services. Together, we can build your future! SONIFI pays a competitive salary for this role based on a variety of factors including location, experience, education, specialty, and training. This position is also eligible for PTO, holidays, health, dental, vision, retirement plan, pet insurance, on-demand pay, and a variety of other benefits. SONIFI and SONIFI Health value diversity and we are proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status. If you require assistance in filling out our online application, due to a disability, please contact Human Resources at 605-988-1000. For more information about Equal Employment Opportunity, please visit: https://www.eeoc.gov/. SONIFI Solutions participates in E-Verify, a federal program to confirm authorization to work in the United States. Learn more about E-Verify participation and Immigrant and Employee Rights.

Requirements

Technical degree plus ONE year of related experience in High-Speed Internet and WIFI, Satellite TV, Digital TV, IPTV, Telecom, RF, CATV, MATV, and Head-end
OR High School Diploma or GED plus THREE years’ work experience in High-Speed Internet and WIFI, Satellite TV, Digital TV, IPTV, Telecom, RF, CATV, MATV, and Head-end
Valid driver’s license
Safe driving habits

Nice To Haves

Experience in High-Speed Internet and WIFI
Experience in Satellite TV
Experience in Digital TV
Experience in IPTV
Experience in Telecom
Experience in RF
Experience in CATV
Experience in MATV
Experience in Head-end

Responsibilities

Resolve technical issues
Provide support and guidance to customers on SONIFI products
Support customers in their region
Communicate thoughtfully and professionally with staff at hospitality customers
Understand and respect boundaries, protocols, and empathy needed in healthcare customer environments
Adapt to changing priorities and requests