Field Technician
About The Position
Field Technicians visit customers’ homes to resolve issues and introduce customers to smart home technology. They install and service DISH equipment and smart home products, teach customers how to use their technology, and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with their team. The role includes paid training in installation and service procedures, smart home technology, and best practices developed by experienced technicians. EchoStar describes this position as an opportunity for career growth, with an automatic promotion after six months and further performance-based promotion opportunities. Technicians use a company-provided van, tools, and uniforms.
Requirements
- Valid driver’s license and an acceptable driving record.
- Willingness to travel as needed.
- Flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and the ability to build trust and create a great customer experience.
- Problem-solving ability to address a variety of challenges on the spot.
- Determination to work in tight spaces and in all kinds of weather.
- Adaptability when handling changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test and acceptable driving record.
Responsibilities
- Visit customers’ homes to solve problems and introduce customers to smart home technology.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and a professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
Benefits
- Paid training
- Paid time off
- Medical, dental, vision, and life insurance packages
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV service
- Discounts on Sling TV and Boost Mobile plans
- Company-provided van, tools, and uniforms
- Potential bonuses of up to $6,400 in the first year and up to $9,100 annually thereafter
- AwardPerqs for high performers, redeemable for travel, electronics, and other items
- Automatic promotion after six months with a $1-per-hour raise, with additional performance-based promotions and pay increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
