Field Technician

Miura America Co., Ltd. • Ashland, VA

6h • $34 - $36

About The Position

The Field Technician serves as a customer service technician for Miura representatives and customers in the Maintenance Department. The role services, inspects, and repairs boilers and related boiler-room equipment; schedules boiler start-ups and inspections; and manages parts inventory in the stock room or service vehicle. The technician provides excellent customer service and builds customer trust. During the probationary period, the title is Field Technician Trainee.

Requirements

• High school diploma or GED.
• Technical background with mechanical and electrical experience.
• Strong computer skills, including proficiency creating reports using Microsoft Office or equivalent.
• Strong communication skills, including the ability to lead presentations and meetings and explain key concepts concisely.
• Ability to build and maintain customer trust.
• Business-oriented mindset and professional attitude.
• Excellent work ethic.
• Ability to work well with clients and coworkers.
• Ability to work both independently and as part of a team.
• Hands-on work orientation.
• Experience with hand tools.
• Availability for flexible hours.
• Valid automobile driver’s license.

Nice To Haves

• Engineering degree preferred.

Responsibilities

• Perform regular maintenance on boiler-room equipment.
• Perform water analysis at customer sites and report the results.
• Troubleshoot and repair boiler-room equipment.
• Use water management, maintenance, and inspection reports.
• Create proposals for customer-site improvements.
• Manage installation projects for boiler and water-treatment equipment.
• Adhere to and support the company’s Safety, Health, and Environmental program.
• Maintain parts and tool inventory on the service vehicle.
• Perform other tasks as required.

Benefits

• Competitive pay.
• 401(k) with company match.
• Full medical, dental, and vision options.
• PTO and paid holidays.
• On-site training.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED