Field Technician - Long Island Area

Window Nation • Deer Park, NY

22h • Onsite

About The Position

Window Nation is seeking a Field Technician to play a critical role in growing and developing operational and install processes. The field technician will visit residential customer sites to perform service and assist with installations. This role requires comfort with heights, previous installation experience on non-new construction homes, the ability to drive a work vehicle, and skills in managing difficult customer interactions. The position is based onsite at our Deer Park, NY location. Candidates from surrounding areas are encouraged to apply.

Requirements

• Construction/home remodeling experience
• Must know how to measure windows
• 3-4 years of Measuring experience
• Experience working on Vinyl/Aluminum/Impact windows
• Longevity with previous companies
• Must be comfortable with heights
• Previous installation experience working with installing windows on non-new construction homes
• Ability to drive the work vehicle
• Ability to work with difficult customers
• Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

Responsibilities

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor/materials
• Review installation project/process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications
• Learn and stay proficient with all Window Nation products, install techniques, and service techniques
• Maintain proficiency to do all tasks of the position
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintain a driving record that meets company’s insurance standards
• Ability to use an extension ladder in a safe manner to measure windows and perform services
• Pass EPA certification and follow EPA Regulations
• Knowledge of local permit/license/historical/HOA requirements

Benefits

• Competitive pay and performance-based bonus opportunities
• Full benefits package including medical, dental, vision, life, and 401(k) retirement options
• Paid time off
• Growth opportunities within a rapidly expanding company
• A supportive team culture where your contributions matter and craftsmanship is celebrated
• Training to help you succeed from Day One

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed