Field Technician 7-7

SMS Equipment Inc. • Saint-Augustin-de-Desmaures, QC

6d • Onsite

About The Position

This posting is for an existing vacancy within SMS Equipment. Applications will be received until a suitable candidate has been hired. We subscribe to the principle of employment equity and apply an equal access employment program for women, aboriginals, visible minorities, ethnic minorities, and people with disabilities.

Requirements

• Heavy Equipment Technician Certification. Equivalent combinations of education and experience may be considered.
• Minimum 5.5 years of experience in troubleshooting electrical and hydraulic systems.
• Advanced knowledge of computer software’s and working with a portable unit.
• Hardworking, proactive, self-reliant, team worker and focused on customer service.

Nice To Haves

• Knowledge of Komatsu products would be an asset.

Responsibilities

• Answer customer calls and schedule shifts in collaboration with the dispatch supervisor
• Analyse failure and repair required.
• Complete a full report on the repairs and identify the cause of failure for each problem encountered.
• Order parts to complete repairs.
• Adjust, repair and/or replace defective parts.
• Test the equipment once repaired to ensure proper operation and that the repairs meet with customer's requirements.
• Clean, lubricate and perform regular maintenance on equipment.
• Meet scheduled time allotments for repairs.
• Notify Supervisor and/or customer of all repairs needed on machines.
• Once work is completed, sign the work order, request credit for unused parts, collet all documentation (external purchases, etc.) and forward to Supervisor for invoicing.
• Always be aware of the impact of any discussion with customers pertaining to performance of products sold by SMS Equipment.
• Work safely.
• Perform any other tasks assigned by Supervisor.

Benefits

• Competitive salary - Attractive total compensation.
• Ongoing training - Access to leading-edge technical training and professional development opportunities.
• Group RRSP with employer participation.
• Full benefits package upon entry, including telemedicine.
• Safety first - An organizational culture focused on the safety and well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees