Field Technician

Atreo•Philadelphia, PA

3d•Remote

About The Position

Aerocom Systems LLC is one of the world's leading manufacturers of pneumatic tube systems (PTS) — the behind-the-scenes technology that powers hospitals, pharmacies, and large facilities across the country. We're growing fast and hiring two Field Technicians to join our installation and service team. This is a hands-on, travel-based role where you'll be on the front lines — installing, commissioning, and troubleshooting pneumatic tube systems at client sites nationwide. If you love working with your hands, solving problems in the field, and thrive independently, this is the role for you.

Requirements

Mechanical installation experience — piping, equipment, systems, or similar hands-on field work
Basic electrical knowledge — wiring, controls, and troubleshooting
Power tool proficiency — hand tools, power tools, and multimeters
Travel availability — nationwide travel with 1–2 week rotations
Self-motivated & documentation-driven — able to work from manuals and complete daily logs
Physical capability — ability to lift 100+ lbs. and work on lifts and elevated platforms
Experience documenting service or installation reports
Prior experience working with contractors or on job sites
OSHA 30 certification (or willingness to obtain)
Technical certification or an Associate's degree in a related field

Nice To Haves

Telecommunications/cell tower installation
HVAC systems
Gas utilities/pipefitting
Industrial maintenance
Electrical installation or automation
Field service or construction environments

Responsibilities

Travel to customer sites across the U.S. to install and commission pneumatic tube systems (expect 1–2 week rotations)
Read and interpret installation manuals, schematics, and work orders
Perform mechanical installation, control wiring, and system configuration
Troubleshoot and resolve system malfunctions during setup and after go-live
Supervise subcontractors and ensure work meets project specifications
Perform preventative maintenance inspections on installed PTS systems
Train and educate customers on system use and basic maintenance
Complete daily logs, work orders, and field reports in Spectrum by end of business
Provide after-hours and weekend phone support on a rotating schedule
Safely lift and move equipment up to 100+ lbs.; work on lifts and elevated platforms