Field Techncian

SMS Equipment Inc. • Baie-Comeau, QC

1d • CA$0 - CA$47 • Onsite

About The Position

SMS Equipment is seeking a Field Technician for a Day Shift position (4x3) based in Baie-Comeau. This role involves analyzing failures, performing repairs, documenting work, and ensuring customer satisfaction. The company culture emphasizes safety and employee well-being, with opportunities for technical training and professional development.

Requirements

• Heavy Equipment Technician Certification. Equivalent combinations of education and experience may be considered.
• Minimum 3 years of experience in troubleshooting electrical and hydraulic systems.
• Advanced knowledge of computer software’s and working with a portable unit.
• Hardworking, proactive, self-reliant, team worker and focused on customer service.
• Valid driver's license is required.

Nice To Haves

• Knowledge of Komatsu products would be an asset.

Responsibilities

• Analyse failure and repair required.
• Complete a full report on the repairs and identify the cause of failure for each problem encountered.
• Order parts to complete repairs.
• Adjust, repair and/or replace defective parts.
• Test the equipment once repaired to ensure proper operation and that the repairs meet with customer's requirements.
• Clean, lubricate and perform regular maintenance on equipment.
• Meet scheduled time allotments for repairs.
• Notify Supervisor and/or customer of all repairs needed on machines.
• Once work is completed, sign the work order, request credit for unused parts, collect all documentation (external purchases, etc.) and forward to Supervisor for invoicing.
• Always be aware of the impact of any discussion with customers pertaining to performance of products sold by SMS Equipment.
• Work safely.
• Perform any other tasks assigned by Supervisor.

Benefits

• Competitive salary - Attractive total compensation.
• Ongoing training - Access to leading-edge technical training and professional development opportunities.
• Group RRSP with employer participation.
• Full benefits package upon entry, including telemedicine.
• An organizational culture focused on the safety and well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree