Field Technician

NMC Cat•Des Moines, IA

5d•Onsite

About The Position

The RION Equipment Field Technician is responsible for diagnosing, repairing, and performing scheduled preventive maintenance on a variety of RION Equipment models. This role ensures high levels of customer satisfaction by delivering expert service directly at the customer’s site or in the field. If you have any questions prior to applying, please reach out to our Recruiting team at [email protected] or 402-891-7555.

Requirements

Maintain a valid driver’s license; driving is essential.

Responsibilities

Interpret electrical and hydraulic schematics.
Diagnose and repair major systems: electrical, hydraulic, mechanical, LP, steering, transmissions, and engines.
Perform tune-ups and preventive maintenance independently.
Troubleshoot complex electrical systems on IC and electric trucks.
Prepare for daily operations by reviewing schedules and checking tools/supplies.
Use and maintain special and standard tools properly.
Verify warranties and manage core/remanufactured part returns.
Conduct failure analysis across all equipment systems.
Safely operate service van (field roles) and follow safety protocols.
Mentor apprentice mechanics through hands-on training.
Deliver excellent customer service and follow company policies.
Identify, order, and return parts accurately.
Maintain a valid driver’s license; driving is essential.
Complete all required documentation and reports daily.
Provide repair quotes and reference flat rate pricing.
Assist with parts handling and cleaning as needed.
Participate in ongoing training to stay current on equipment.
Perform hydraulic cylinder tests and safety checks.
Maintain a clean, compliant work area per safety and contamination standards.