Field Technician - Lift Truck

Thompson Tractor•Albany, GA

About The Position

The Lift Truck Field Technician services and repairs equipment independently and as part of a team. Equipment may include internal combustion lift trucks, electric lift trucks, allied products, and diesel engines. The role requires successful completion of extensive on-the-job training, classroom instruction, and e-learning to remain in the technician training program. Technicians are expected to show initiative, work collaboratively, provide enthusiastic customer service, and find solutions efficiently. Classification advancement depends on attitude, skill level, and job performance. Work is normally performed in a Lift Truck Service Department shop or at customer job sites. The position involves exposure to physical risks and all-weather conditions, and often requires standing for extended periods on hard surfaces. The role also involves physical demands and workplace hazards, including lifting, working around machinery, and exposure to environmental and respiratory hazards.

Requirements

High school diploma or equivalent.
At least three years of work experience involving mechanical repairs, or a combination of relevant experience and equivalent technical education.
Experience using personal computers and basic typing skills.
Intermediate engine, transmission, hydraulic, and electrical diagnostic and repair skills.
Written and verbal communication skills.
Basic computer skills.
Ability to speak, listen, write, and type effectively.
Ability to reach, grasp, stoop, kneel, crawl under equipment, and climb ladders and equipment.
Ability to lift and carry up to 75 pounds.
Must pass a pre-employment background check and physical exam, including a drug screen, and meet all physical requirements for the position.

Nice To Haves

Technical training or education.

Responsibilities

Plan and perform minor repairs using the correct tools and procedures.
Order and return parts for assigned jobs in a timely manner.
Remove and install, disassemble and reassemble, and perform minor adjustments on basic engine, hydraulic, transmission, and electrical components.
Perform preventive maintenance according to factory guidelines.
Demonstrate proper use of service information systems.
Work in field service as an experienced Technician when required.
Work independently in the field when required.
Follow all applicable and required safety standards and procedures.
Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.
Complete required on-the-job, classroom, e-learning, area-specific technical, OSHA, MSHA, and vendor technical software training.